Privacy PolicyEffective Date: 4/21/20206Del Mar Apartments LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding apartment availability.1. Categories of Information We Collect
We may collect the following categories of personal information:
Identifiers
- Name
- Email address
- Phone number
- Communication Data
- Messages, inquiries, and information you provide through forms, calls, or text messages
- Internet or Network Activity
- IP address
- Browser type
- Device information
- Interaction with our website2. Sources of Information
We collect personal information from:- You directly (forms, calls, SMS, emails)
- Automatically (through website usage, cookies, or analytics tools)
- Service providers assisting us with leasing, communication, and operations3. How We Use Your Information
We use your personal information for the following business purposes:- Responding to leasing inquiries
- Scheduling tours and providing availability
- Sending follow-up communications
- Providing customer support
- Operating and improving our website and services
- Communicating via phone, email, and SMSWe do not use your information for unrelated or unexpected purposes without notice.4. SMS & Communication Consent
By providing your phone number, you consent to receive calls and text messages from us regarding:- Apartment availability
- Tour scheduling
- Follow-ups on your inquiryMessage and data rates may apply. Message frequency may vary.You may opt out of SMS communications at any time by replying “STOP.”5. How We Share Information
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.We may share your information with trusted third parties that help us operate our business, including:- Property management and CRM systems (e.g., leasing software)
- AI communication tools that assist with responding to inquiries
- Communication and messaging service providersThese parties are only permitted to use your information to perform services on our behalf.We may also disclose information:
- To comply with legal obligations
- To protect our rights, property, or safety
- In connection with a business transfer (e.g., sale of property or assets)6. Cookies & Tracking Technologies
We may use cookies or similar technologies to:- Improve website functionality
- Understand how visitors use our site
- Enhance user experienceYou can control cookies through your browser settings.7. Data Retention
We retain personal information only as long as necessary to:- Respond to inquiries
- Provide services
- Comply with legal obligationsWhen no longer needed, we take reasonable steps to delete or anonymize your information.8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.**9. California Privacy Rights **(CCPA/CPRA)
If you are a California resident, you have the right to:- Request access to the personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Know what categories of information we collect and how it is usedWe do not sell or share personal information for cross-context behavioral advertising.To submit a request, please contact us using the information below. We may verify your identity before processing your request.10. Third-Party Links
Our website may contain links to third-party websites (such as apartment listing platforms). We are not responsible for their privacy practices.11. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.13. Contact Us
If you have any questions or would like to exercise your privacy rights, please contact us:Del Mar Apartments
[email protected]
(626) 796-1437
