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Privacy PolicyEffective Date: 4/21/2026Del Mar Apartments LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding apartment availability.1. Categories of Information We CollectWe may collect the following categories of personal information:IdentifiersName
Email address
Phone numberCommunication DataMessages, inquiries, and information you provide through forms, calls, emails, or text messagesInternet or Network ActivityIP address
Browser type
Device information
Interaction with our website2. Sources of InformationWe collect personal information from:You directly, including through forms, calls, SMS, and emails
Automatically, including through website usage, cookies, or analytics tools
Service providers assisting us with leasing, communication, and operations
3. How We Use Your InformationWe use your personal information for the following business purposes:Responding to leasing inquiries
Scheduling tours and providing availability
Sending follow-up communications
Providing customer support
Operating and improving our website and services
Communicating via phone, email, and SMSWe do not use your information for unrelated or unexpected purposes without notice.4. SMS & Communication ConsentYou may choose to receive SMS/text messages from us regarding:Apartment availability
Tour scheduling
Follow-ups on your inquiry
Leasing-related communications
Residency-related communications, if applicable
Maintenance, appointment, or account-related communications, if applicableSMS consent must be provided through an explicit opt-in process. Providing a phone number alone does not constitute consent to receive SMS/text messages.Consent to receive SMS/text messages is not a condition of purchase, lease approval, residency, or any other transaction with us.Message and data rates may apply. Message frequency may vary.You may opt out of SMS communications at any time by replying “STOP.” For assistance, you may reply “HELP” or contact us directly using the contact information listed below.5. How We Share InformationWe do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.SMS consent records and phone numbers are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes. SMS consent and phone numbers are used only for the purposes for which they were provided, including leasing, residency, property management, maintenance, appointments, account notices, customer support, or other service-related communications.We may share your information with trusted third parties that help us operate our business, including:Property management and CRM systems, such as leasing software
AI communication tools that assist with responding to inquiries
Communication and messaging service providersThese parties are only permitted to use your information to perform services on our behalf.We may also disclose information:To comply with legal obligations
To protect our rights, property, or safety
In connection with a business transfer, such as sale of property or assets
6. Cookies & Tracking TechnologiesWe may use cookies or similar technologies to:Improve website functionality
Understand how visitors use our site
Enhance user experienceYou can control cookies through your browser settings.7. Data RetentionWe retain personal information only as long as necessary to:Respond to inquiries
Provide services
Comply with legal obligationsWhen no longer needed, we take reasonable steps to delete or anonymize your information.8. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your personal information.However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.9. California Privacy Rights — CCPA/CPRAIf you are a California resident, you have the right to:Request access to the personal information we collect about you
Request deletion of your personal information
Request correction of inaccurate information
Know what categories of information we collect and how it is usedWe do not sell or share personal information for cross-context behavioral advertising.To submit a request, please contact us using the information below. We may verify your identity before processing your request.10. Third-Party LinksOur website may contain links to third-party websites, such as apartment listing platforms. We are not responsible for their privacy practices.11. Children’s PrivacyOur website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.12. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.13. Contact UsIf you have any questions or would like to exercise your privacy rights, please contact us:Del Mar Apartments
[email protected]
(626) 796-1437

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